English - FAQs

How can I be sure that it is safe to give my personal information?
Our site does not store any of your contact or billing information on the website. We highly value our Customers’ privacy and make sure every payment is 10...
Mon, 9 Dec, 2019 at 6:00 PM
Can I change the delivery address after the purchase?
You can change the delivery address within the first 48 hours after you paid for the order. To change your delivery address, please contact our Customer Ca...
Mon, 2 Dec, 2019 at 7:24 PM
What payment methods are available?
Currently, we accept credit/debit cards issued by Mastercard®, Visa®, American Express®.  Your product can also be purchased via PayPal. Customers from Br...
Fri, 6 Dec, 2019 at 7:31 PM
What if my payment is not approved?
In case your payment was not approved by your bank/was not processed for any other reason, you will be notified via e-mail.  If you haven't got any pay...
Mon, 2 Dec, 2019 at 7:21 PM
How do I request the second copy of the Invoice?
Contact our support via e-mail - support@maxdeals.ltd We will make sure to provide you with the second copy within 1 business day.
Mon, 2 Dec, 2019 at 7:21 PM
Can I add another product to a completed purchase that I made?
No, unfortunately, you cannot add another product after completion of the purchase, and the product details of your order can not be changed. To purchase an...
Fri, 6 Dec, 2019 at 7:34 PM
How do I receive your offers?
You are automatically added to our notification list when you make your first purchase. Thus, whenever we have a great deal for you, you’ll be notified via...
Thu, 11 Oct, 2018 at 1:31 AM
How to change a product?
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our Customer Care department via e-mai...
Mon, 9 Dec, 2019 at 6:01 PM
Can I change the card after the Purchase is complete?
No, changing your card after completion of the purchase is not possible. If you have questions about this or other questions regarding your purchase, please...
Fri, 6 Dec, 2019 at 7:35 PM
What if the product I have purchased is no longer in stock?
We will cancel the purchase and refund your payment. Please contact our Customer Care department if you need help: support@maxdeals.ltd
Mon, 2 Dec, 2019 at 7:19 PM