English - FAQs

How much time does it take to approve the order?
It takes up to 48 hours to get the approval of the payment.
Thu, 11 Oct, 2018 at 1:30 AM
If I find a better price for the product I’ve purchased, will I be compensated the difference?
We do not provide partial refunds in case you find a ‘better’ price in another place.
Thu, 11 Oct, 2018 at 1:30 AM
In which case can my order be canceled?
Your order may be canceled in case your payment was not verified/approved by your bank. In this case, you can either contact your bank representative to ch...
Fri, 6 Dec, 2019 at 7:04 PM
How much does the shipping cost?
Shipping is 100% FREE of charge! You only pay the price for the products you're purchasing – we take care of the rest.
Thu, 11 Oct, 2018 at 1:30 AM
What’s the refund procedure?
To request a refund, please contact our Customer Care department at - support@maxdeals.ltd Whenever the refund is requested and checked by our team, we wi...
Mon, 2 Dec, 2019 at 7:16 PM
What are the return shipping regulations?
In case you want to return the product you’ve purchased, please contact our Customer Care department - support@maxdeals.ltd Please make sure to indicate th...
Mon, 2 Dec, 2019 at 7:16 PM
Can I change my order details after purchase?
Yes, you can do that. Please send an email to support the team within 24 hours after your processed the order: support@maxdeals.ltd **Important note: we ca...
Mon, 2 Dec, 2019 at 7:14 PM
What should I do in case of double payment?
If you’ve noticed that you’ve been charged twice for the same purchase, please contact our Customer Care team at support@maxdeals.ltd Our team members will...
Mon, 2 Dec, 2019 at 7:14 PM
How can I be sure that it is safe to give my credit card information?
As stated in our Terms & Conditions, we do not store credit card information. This information is passed directly to payment processing companies and cr...
Mon, 9 Dec, 2019 at 5:59 PM
How do I get help/tutorials/manuals for using products?
Your product comes with a manual, containing instructions on how to (safely) use it.  If you need more help, please contact our support team at support@max...
Fri, 6 Dec, 2019 at 7:23 PM